Quality Policy

A quality policy will help you to ensure that every client or service-user of your organisation receives the best possible service and that your organisation continues to improve over time.

Download the VCAS Guide to Quality
Download the VCAS Model Quality Statement to help you create your own

Other helpful links include

NCVO Quality system selector
PQASSO Quality mark guide
Investors in People
EFQM Excellence Model
ISO 9000
Social auditing
Quality Mark
Charter Mark
Quality First
Investing in Volunteers